04.07.2011

— ,

³ , . , International Association of Business Communicators (IABC) Buck Consultants, 1000 , , — , .

, . 44% , , 41% , "" .

39% , , 47% "" .

, (31%) / (18%).

(49%), (48%), (38%) (26%).

" , , — 㳿 ", — (Robin McCasland), IABC. — "³ , ".

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