Join Our Team as a Customer Support Representative!
Are you a skilled communicator with a passion for helping others? Do you thrive in a fast-paced environment where every conversation makes a difference? We’re looking for a Customer Support Representative to join our team and provide top-notch support to our customers via chat. If you’re looking for a flexible schedule and an opportunity to grow within a dynamic and customer-focused company, this role is for you!
What You’ll Do:
- Respond to customer inquiries and provide timely, accurate, and friendly support via chat
- Assist users with product-related questions, technical issues, and general inquiries
- Build strong relationships with customers by ensuring an excellent service experience
- Accurately document and track customer interactions in our support system
- Collaborate with the team to share insights, identify trends, and improve overall customer experience
- Escalate complex issues to the appropriate departments and follow up until resolution
- Stay up to date on product features, updates, and industry trends to provide the best support possible

What We’re Looking For:
- Strong English language skills (written & verbal)
- Previous customer support experience (preferred, but not required!)
- Excellent communication skills — you know how to make complex things sound simple
- Strong problem-solving abilities and the ability to multitask efficiently
- Tech-savvy — comfortable using chat and customer support software
- Empathetic, patient, and customer-focused — you genuinely enjoy helping people
- Flexible availability, including occasional night shifts, weekends, and holidays

What We Offer:
- Full-time position with a structured yet flexible schedule Morning, day, and occasional night shifts (varied schedule for work-life balance)
- Opportunities for growth in a supportive and collaborative environment
- Work with a team that values your contributions and encourages new ideas

The Hiring Process:
- CV Review
- Quick Intro Call (up to 10 min)
- Interview with the Hiring Team
- Test Task (if applicable)

Job Offer! Ready to join a fast-growing team where your work truly matters? Apply now!

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