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  •  MCUa

    26.12.2005


    , Management.com.ua (MCUa), (12,73% ). 10- "" :

    1. *
    2. (Strategic Planning)
    3. 볺 (Customer Relationship Management, CRM)
    4. ̳ ³ (Mission and Vision Statements)
    5. - (Business Process Reengineering, BPR)
    6. (Outsourcing)
    7. (Benchmarking)
    8. (Knowledge Management, KM)
    9. (Loyalty Management)
    10. - (Activity-Based Management, ABM)

    (* Bain & Company ).

    㳿 Bain & Company . , . 10- :

    1. (Strategic Planning)
    2. 볺 (Customer Relationship Management, CRM)
    3. (Benchmarking)
    4. (Outsourcing)
    5. (Customer Segmentation)*
    6. ̳ ³ (Mission and Vision Statements)
    7. - (Core Competencies)
    8. (Strategic Alliances)
    9. 㳿 (Growth Strategies)*
    10. - (Business Process Reengineering, BPR)

    (* MCUa ).

    ֳ ( ) . , . (2- — MCUa; 1- — Bain & Company) 볺 (3- 2- , ). ѳ , . , , .

    , Bain & Company:

    • , , 糿.
    • CRM ϳ .
    • , , , 糿.
    • (TQM) 糿, .

    :

    • ( , ) ;
    • , , (, -, 90-, , ).

    , , - ' :

    • (Supply Chain Management)
    • (Strategic Alliances)
    • - (Business Process Reengineering, BPR)
    • TQM
    • CRM

    㳿 , 3 , ' :

    • -
    • (, , -)
    • .

    MCUa Bain & Company.



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