Are you skilled in resolving complex system and networking issues, and passionate about cutting-edge technology? Then we are waiting for you in our team.
SupportYourApp is looking for a System Administrator to join our team, where your skills in system and network management to keep our technology top-notch.
Excited? Let’s see what it takes ?
What you will do:
- Installation and configuration of a software;
- Management of user accounts;
- Configuration of the office network;
- Equipment and setting up the workstations;
- Consultation, and technical support;
- Collaboration with IT teams;
- Data backup and recovering;
- Technical documentation updates, and reporting;
- Monitoring, and troubleshoot of a system.

What you need to succeed in this role:
- Experience in a system or network administration, or a passion to develop this skill;
- Knowledge of computer networks and protocols, including basic network topology, OSI model, and network protocol principles;
- Experience in deploying and maintaining workstations on Windows, MacOS, and Linux;
- Experience in remote user support;
- Experience with Windows Server;
- Knowledge in working with network equipment;
- Capability of configuring hardware (servers and computers), and troubleshooting hardware issues;
- Experience with VPN and familiarity with protocols such as VPN, RDP, VDI, DNS, HTTP, and SSH;
- General knowledge of Bash or PowerShell scripting;
- Written and spoken English from Intermediate (B1) level or higher;
- Strong soft skills in user communication, teamwork, and proactivity.

Benefits and Perks:
- Business hours;
- Creative and unique art offices (see for yourself https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/);
- Team of like-minded peers;
- Compensation in USD;
- Good bonuses for referring friends;
- Paid intensive training and probation;
- Mind-blowing corporate events and social activities;
- Work-life balance;
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: https://supportyourapp.com/
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

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