We are looking for a Junior Support Manager / Support Agent
Responsibilities:
- Provide high-quality customer service via live chat and email.
- Assist users with inquiries and troubleshooting issues while using our platform.
- Ensure client satisfaction through prompt and effective communication.
- Maintain accurate documentation and reporting of user interactions.

Requirements:
- Quick learning ability and adaptability to new tasks.
- Proficient computer skills at a user level.
- Fast and accurate written communication skills.
- A strong desire to help and support customers.
- Customer-focused, polite, and professional demeanor.
- Ability to work under pressure and handle stressful situations.
- Availability to work night shifts.

Benefits:
- Vacation & Sick Leave: We provide paid vacation and sick leave.
- Remote Work: Enjoy the flexibility of working from home.
- Official Employment: Full formal employment with all legal benefits.
- Career Development: Opportunities for professional growth and advancement through training and development programs.

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