Job Description: We are seeking a motivated individual to join our team as a Collections Assistant. In this role, you’ll help ensure the company receives timely payments by following up on overdue invoices from insurance companies, adjusters, attorneys, and clients. You’ll track payments, communicate with adjusters and legal teams, and assist clients with payment options. Strong communication and organizational skills are key to success in this position.
Location: Remote
Job Type: Full-Time
Compensation:
- 1st Month: $800
- 2nd Month: $1000
- 3rd Month: $1000 + performance-based bonuses (up to $200 based on KPIs: performance, time, quality, tasks completed)
- Paid weekly

Key Responsibilities:

Manage Collections Process
- Follow up on outstanding payments from insurance companies, adjusters, attorneys, and clients
- Keep accurate records of collection activity and payment updates

Insurance Claim Coordination
- Contact insurance companies to check claim status and payments
- Resolve discrepancies or delays

Communication with Adjusters
- Work with adjusters to secure approvals and release payments

Coordination with Attorneys
- Assist with lien filings and legal collection matters if needed

Client Relations
- Reach out to clients about outstanding balances and explain payment options
- Handle payment-related questions or concerns

Document Management
- Keep organized records of claims, invoices, and communications

Dispute Resolution
- Look into billing issues or payment disputes
- Collaborate with other teams to resolve them

Compliance & Reporting
- Make sure collections follow company policies and industry rules
- Share regular updates on outstanding payments

Position Requirements:
- English level C1 or higher (spoken and written)
- Comfortable and confident speaking over the phone
- Strong organizational and communication skills
- Attention to detail
- Ability to work independently and manage time well
- Training is provided — we’re looking for someone motivated and willing to learn
- Previous collections or administrative experience is a plus, but not required

Why Join Us?
- Work in a supportive and collaborative remote environment
- Gain valuable experience in collections, insurance claims, and client relations
- Opportunity to earn bonuses based on performance starting from 3rd month
- Weekly salary payments for your convenience

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