Key Responsibilities
? Handle incoming customer requests via chat channels with professionalism and
efficiency.
? Provide accurate, timely, and friendly support.
? Collaborate with internal teams to resolve complex customer issues.
? Maintain detailed records of interactions in the CRM system.
? Proactively identify customer needs and offer appropriate solutions or guidance.
Requirements
? Minimum 6 months of experience in a Customer Support/Success role.
? Written communication skills in English.
? Experience with Como CRM or similar systems is a plus.
? Excellent problem-solving skills and attention to detail.
? Customer-first mindset with the ability to remain calm and helpful under pressure. If you are interested, please send your CV to the following Telegram account: @sonahov Only CVs sent to the Telegram account will be considered.

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