Kindly note that all applications should be submitted through the IOM Global Career Site (Link). Applications submitted in any other manner will not be considered.
Annex 2 — TERMS OF REFERENCE
FOR THE CONSULTANCY CONTRACT OF: Expert on the Rights of War Veterans (Consultant)
- 1. Duty Station of the Consultancy: Kyiv, Ukraine
- 2. Duration of Consultancy: 6 months, with possibility of extension subject to availability funds and satisfactory job performance
- Nature of the consultancy: Category A

Under the overall supervision of the Chief of Mission (CoM), the direct supervision of the Operations Coordinator (T&R), and with the technical supervision of the National Reintegration and Reconciliation Officer, the Consultant will be seconded to the Secretariat of the Commissioner for Human Rights of the Verkhovna Rada of Ukraine (hereinafter referred to as «the Ombudsperson Office») to support parliamentary control over the observance of the rights of war veterans, their families, and families of fallen defenders.
- 4. Project Context and Scope:

In the context of war in Ukraine, protecting the rights of war veterans, their family members, and the families of fallen defenders is a critical priority. The Ombudsperson Office ensures these rights through parliamentary control, legal oversight, and engagement with national and international stakeholders.
The Consultant will support the Ombudsperson Office in monitoring and analyzing the regulatory framework, developing draft legal and policy documents, processing and responding to appeals from the veteran community, and issuing evidence-based recommendations to improve the national veteran policy implementation mechanisms. The Consultant will also contribute to building partnerships with civil society and international organizations and enhancing outreach and advocacy on veterans' rights.
- Organizational Department / Unit to which the Consultant is contributing Transition & Recovery Unit (TRU), Veterans Reintegration Programme
- 6. Category A Consultants: Tasks to be performed under this contract.
- 1. Monitor and analyze the existing legal and regulatory framework related to the rights of war veterans and their families.
- 2. Develop draft legal and policy documents (normative legal acts, amendments, recommendations) to improve the implementation of veterans' rights.
- 3. Process appeals received by the Ombudsperson Office from veterans and their families, assess the legal issues raised, and propose appropriate consultation or action.
- 4. Use open-source tools to monitor public sources, media, and social networks for issues affecting The Ministry of Social Policy is responsible for the implementation of the Law and therefore, needs technical support to develop the operational procedures for the establishment of the Register. The attached ToR, which focuses on case and information management expertise, is required to understand how the national register can be developed and align with the international one in a broader effort to ensure interoperability, complementarity and compatibility, veterans and their rights.
- 5. Conduct analysis and prepare reports on observed trends and challenges in veterans' rights enforcement across different regions.
- 6. Develop algorithms and frameworks for responding to citizens' appeals on veteran issues.
- 7. Collaborate with national authorities to enhance the implementation of veterans' social guarantees.
- 8. Coordinate with civil society organizations to gather feedback and promote veterans' rights.
- 9. Engage with international partners to exchange information and practices regarding veterans' policy and rights.
- 10. Facilitate communication between affected groups (veterans, families of veterans) and national/international stakeholders.
- 11. Organize and coordinate events (such as public consultations, roundtables, and workshops) focused on veterans' rights, including engagement with government, civil society, and international stakeholders.
- 12. Draft analytical materials, recommendations, and policy briefs for internal and external use.
- 13. Submit monthly progress reports summarizing activities, draft documents, consultations, and recommendations.
- 14. Perform such other duties as may be assigned.

The Consultant is required to spend a minimum of 32 working hours per week at the Ombudsperson Office or IOM premises (in Kyiv), participate in offline meetings, and attend relevant stakeholder events.
All deliverables are subject to IOM’s approval. The Consultant must submit electronic copies of all documents developed and/or collected as part of the consultancy. Any delays must be promptly coordinated with IOM.
- Performance indicators for the evaluation of results.
- 1. Draft legal documents and regulatory proposals delivered.
- 2. Appeals processed with documented outcomes and recommendations.
- 3. Monitoring and OSINT reports completed with actionable insights.
- 4. Engagements with national and international stakeholders documented.
- 5. Monthly reports submitted by the 25th of each month, summarizing key outputs and alignment with project objectives.
- Education:
- · Bachelor’s degree in Law, Political Science, Public Administration, International Relations, Data Analytics, or a related field with seven years of experience; or
- · Master’s degree in Law, Political Science, Public Administration, International Relations, Data Analytics, or a related field with five years of experience. Advanced degrees are an advantage.
- Experience:
- · Minimum 5 years of relevant professional experience in legal analysis, policy development, or veterans' affairs.
- · Experience in regulatory review, legal drafting, and interpreting social programs for veterans.
- · Practical experience with citizen engagement or appeal processing.
- Proven use of OSINT techniques for monitoring public information sources.
- · Experience in working with government bodies, civil society organizations, or international partners.
- · Familiarity with Ukraine’s socio-political context and veteran policy.
- Skills:
- · Strong analytical, research, and drafting skills.
- · Proficient in using legal databases, statistical tools, and public data sources.
- · Excellent interpersonal and communication skills.
- · Organizational and time management abilities with high attention to detail.
- 10. Language proficiency:
- · Proficiency in Ukrainian required; English proficiency desirable.
- Travel required:

Travel duties are possible according to the Agreement.
- Competencies:

Values
- · Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
- · Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- · Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies — behavioural indicators
- · Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- · Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
- · Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
- · Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
- · Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
- 13. How to apply:

Interested candidates are invited to submit their applications ONLY through this link Link (Position number 15076)by 1 June 2025 the latest.
Only shortlisted candidates will be contacted.
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