About AtoB Transfer
AtoB Transfer is a leading provider of safe, reliable, and convenient transportation solutions for travelers around the world. With a strong commitment to excellence and customer care, we’ve built a reputation for delivering smooth, stress-free travel experiences.
We’re looking for a dedicated and customer-focused individual to join our growing Customer Support Team.
Role Overview
As part of the Customer Support Team, you’ll be the first point of contact for our customers and partners. Whether it’s helping with a booking, resolving an issue, or answering travel-related questions, you’ll play a vital role in ensuring every interaction reflects our commitment to quality and care.
Key Responsibilities

Provide exceptional customer service through email, chat, phone, and social media

Assist customers with bookings, service inquiries, and travel-related questions

Monitor and support daily tasks related to our transportation services

Onboard new transportation providers: review profiles, conduct training, and confirm pricing

Manage provider requests such as vehicle updates, flight number confirmations, and general platform support

Work closely with other teams to ensure smooth and efficient service delivery

Stay informed about AtoB’s offerings and updates to provide accurate, helpful support

Qualifications

Excellent communication and interpersonal skills

Empathetic, patient, and customer-first approach

Strong problem-solving ability and attention to detail

Comfortable working in a fast-paced, multi-channel environment

Previous customer support experience is a plus

Tech-savvy and confident using support tools and systems

What We Offer

Corporate discount system

Flexibility to use your preferred work tools

Full training and ongoing support

Opportunities for personal and career development

Friendly, international team environment

Competitive compensation based on experience

How to Apply
Ready to make a difference and be part of a growing global team?
Send your resume and a brief cover letter highlighting your relevant experience to [см. контактную информацию ниже].
We thank all applicants for their interest in AtoB Transfer. Only those selected for an interview will be contacted.
https://atobtransfer.com/
Join AtoB Transfer and help us deliver exceptional customer service—every trip, every time.

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