Our client is a New York-based, tech-driven prestige beauty brand that is shifting millions of customers to shopping for beauty online.
They are building a disruptive, next-generation e-commerce experience for shopping makeup online by creating cutting-edge digital products and combining the worlds of e-commerce and social media.
They have more than 250 employees in NYC, Tel-Aviv, Ukraine, and Serbia. The tech team in Kyiv includes 40 smart & talented Software Engineers & QAs.
Qualifications:
- Certificate of a relevant course/degree
- 1+ years of experience maintaining enterprise IT systems and infrastructure
- Expertise with servers, networks, PCs, mobile devices, and software applications
- Knowledge of IT security
- Experience with databases — advantage

Skills:
- Systems analysis, troubleshooting, and providing technical support
- Implementing new technologies and managing IT projects — advantage
- Training and knowledge transfer to organization staff
- Planning and documentation

Capabilities:
- Global IT operations across multiple time zones
- Meeting security and compliance controls for public companies
- Supporting customer service teams during peak periods
- Handling a large volume of user onboarding/offboarding
- Working independently

Attributes:
- Excellent communication and teamwork skills (good spoken and written English is a must)
- Detail-oriented with strong analytical abilities
- Adaptable to changing priorities and able to multitask
- Self-motivated with a customer service mindset

Benefits and working conditions:
- Competitive salaries
- 20 working days paid vacation, including paid compensation if the vacation days weren’t used
- Health insurance including dentist
- Gym membership
- Training programs and coaching to support career development and more
- Corporate celebrations, team-building events, fun activities, and more

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