Будь ласка, надсилайте свої резюме: Monitoring & Results Management (MRM) Manager | Mercy Corps Ukraine
General Position Summary:
The Monitoring and Results Management (MRM) Manager will be a core member of the BLOOM Project Management Unit (PMU). The MRM Manager will manage the BLOOM MRM team and will oversee the implementation of the monitoring, evaluation and learning plan of the programme’s activities, cultivating a strong learning culture, and providing leadership and strategic direction to the Monitoring, Evaluation and Learning (MEL) staff of the consortium’s partners, as well as downstream partners.
The MRM Manager will lead on the design of the Research and MEL Plans in close collaboration with various other technical leads. S/he will set the technical direction for the programme’s key learning questions, coordination of information sources, analysis of trends, and contribute to the programme’s influence strategy. The MRM Manager will be responsible for overseeing MEL workstreams, various assessments and integrated research components, including data collection, analysis and learning papers, ensuring effective coordination and sharing of information and learning within the programme. As such, the MRM Manager will play a key role in ensuring effective practices for adaptive management are in place, taking a facilitatory role in pause and reflect sessions, contributing to evidence-based decision-making.
Essential Responsibilities
Safeguarding Responsibilities
- Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
- Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
- Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Strategy and planning
- Design and develop a comprehensive Monitoring, Evaluation, Research and Learning (MERL) Strategy in collaboration with the programme team (to be reviewed by and agreed with FCDO).
- Inform the development and implementation of a Market Diagnostic, as outlined by FCDO.
- Lead the development of an Evidence and Learning plan, based on the results of the Market Diagnostic and the Durable Solutions pilot, in addition to valid research investigations (e.g. impact evaluation, in-depth study) and in close collaboration with programme leadership and partners to (to be reviewed by and agreed with FCDO).
- Lead on synthesising and disseminating programme data relevant to performance and implementation among all consortium partners.
- Oversee data measurement and analysis of key performance indicators to inform strategic decision making and manage Value for Money throughout the programme.
- Coordinate consortium level MEL and Learning events and deliverables throughout the life of the programme
- Participate in inter-agency meetings to ensure coordination and share best practices and harmonise tools.

Monitoring & Evaluation
- Oversee and support the delivery, development and analysis of formative assessments for the programme and work with the Track leads to distil learning, support decision-making and action findings.
- Design the detailed MEL Plan for the programme, ensuring close coordination and cooperation across partners and components of the programme.
- Set up the MEL system of the programme, including the set-up of technology for MEL and TolaData maintenance, ensuring they are compliant with donor and Mercy Corps' requirements.
- Lead systematic reviews of relevant theory and evidence to help identify core learning questions and working hypotheses.
- Oversee and guide the design and implementation of quantitative and qualitative data collection tools and analyses.
- Lead the monitoring and evaluation milestones related to the programme, including baseline, midline and endline, final evaluation, MEL-related formative studies and recurring monitoring activities.
- Coordinate and manage the production of external-facing learning products targeted to a wide variety of stakeholders and audiences.
- Provide support to programme managers to review MEL budgets, BVAs and ensure appropriate levels of resourcing for MEL Deliverables, if needed.
- Work closely with the community accountability (CARM) team to integrate communities and other stakeholders' feedback into reporting products to inform programmatic adaptation.

Research & Learning
- Facilitate learning sessions with programme team (s) and external stakeholders to reflect on evidence and drive planning and implementation of programme inputs and activities.
- Develop Evidence & Learning plan and oversee its implementation.
- Support the development, management and coordination of knowledge management databases and tools.
- Support the consortium’s intentional learning and continuous improvement culture by contributing to strategies to monitor, evaluate and report on the effectiveness of programme efforts through activities, such as Pause & reflect sessions, After-Action Reviews, quarterly reviews, and internal performance reviews.
- Conduct training sessions with partners about the various learning and knowledge management tools.
- Develop knowledge management tools and processes, adapt them if needed through the programme duration, and ensure implementation adoption.

Team management
- Develop and ensure capacity strengthening plans are used to mentor and coach staff to build their capacity.
- Foster a work environment of mutual respect where team members strive to achieve excellence.
- Lead a team across research, monitoring, evaluation and learning activities, including across consortium partners to ensure close integration of implementation and learning.

Accountability to participants and stakeholders
- Collaborate with Community Accountability and Reporting Mechanism (CARM) staff members to strengthen systems to promote accountability to participants and communities.
- Support programme teams to ensure communities understand their rights and are comfortable to provide feedback to Mercy Corps on MEL processes and programme activities.
- Ensure all research and MEL activities are gender sensitive and in adherence with Mercy Corps' and FCDO Gender Policies.
- Apply Do No Harm standards to ensure that MEL activities do not have adverse effects on communities.
- Support all efforts toward accountability, specifically to participants and to international standards guiding international relief and development work, while actively engaging communities as equal partners in design, monitoring and evaluation of the programme.

Supervisory Responsibility MRM Coordinator (x1)
Accountability
Reports Directly To: BLOOM Team Lead
Works Directly With: Project Management Unit (PMU), Steering Committee, Track 1 and Track 2 Leads, Mercy Corps Ukraine Director of Programmes, consortium partner focal points. Coordinates with Mercy Corps regional and HQ MEL teams and the Technical Resources and Quality Unit.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our programme participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- 7+ years experience in designing and implementing approaches to MEL.
- Experience working for FCDO funded programmes preferred.
- Proven ability to produce final documents (such as logframes, M&E Plans, learning agendas, etc.) for donor consumption required.
- Experience with theoretical and practical background in MEL and knowledge of qualitative and quantitative methodologies and techniques required.
- Successful experience with the adoption of mobile data collection tools like CommCare and ability to use data visualisation software (e.g. PowerBI).
- Thematic experience in agriculture, market systems development, livelihoods programming in the Ukrainian context preferred.
- Proficiency in Ukrainian and English required.

Success Factors:
The successful candidate will demonstrate high-level communication skills, effectively conveying ideas and collaborating with colleagues and stakeholders. Strong time management and prioritisation abilities will be essential for handling multiple tasks efficiently while maintaining productivity. Effective interpersonal skills will enable the candidate to build and maintain professional relationships, fostering a positive and collaborative work environment. A keen attention to detail will ensure accuracy and precision in all aspects of the role. While self-motivation and the capacity to work independently are essential, the ability to collaborate effectively within a team is equally important. The ideal candidate will possess a solutions-oriented mindset with a strong focus on achieving results, ensuring the ability to analyse challenges and implement effective solutions independently.
Living Conditions / Environmental Conditions
During the field trips living conditions will be adjusted to the field conditions.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Тільки попередньо відібрані кандидати будуть запрошені на співбесіду.
Ласкаво запрошуємо осіб з інвалідністю та ветеранів відгукнутись на цю посаду.
Mercy Corps створило робоче місце для працевлаштування осіб з інвалідністю та ветеранів, та належні умови праці для цієї вакансії, але це не обмежує коло осіб, які можуть подаватись на цю вакансію.

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