We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones.
We’re currently seeking an Operations Manager to join The Kyiv Independent team and help develop operational processes, scale best practices, and ensure smooth and well-coordinated operations throughout the company.
About the company: The Kyiv Independent — Ukraine’s fastest-growing English-language publication is looking to fill an Operations Manager position for the Kyiv Independent Store.
The Kyiv Independent is Ukraine’s main English-language news outlet. It was founded in November 2021 by a team of reporters and editors who were fired from the Kyiv Post for defending editorial independence, in partnership with the media consultancy company Jnomics. Today we’re a team of around 70 people, mostly based in Kyiv. Publishing in English, we serve as Ukraine’s voice in the world and the world’s window into Ukraine.
We launched the Kyiv Independent Store as a way to showcase Ukrainian culture and illustrators around the world, and build a new way to support our on-the-ground journalism.
Responsibilities:
- Coordinating order fulfilment for the Kyiv Independent Store;
- Working with manufacturers and shipping partners to manage logistics, production process and timelines;
- Handling customer support and responding to inquiries in a timely and professional manner;
- Monitoring and managing inventory, orders, and shipping statuses;
- Maintaining clear documentation and improving internal operational workflows;
- Supporting administrative and reporting tasks as needed.

Requirements:
- Excellent command of Google Workspace tools, especially Google Sheets and Docs;
- Strong communication and problem-solving skills;
- Proactive attitude and ability to manage multiple tasks independently;
- Excellent knowledge of English (intermediate or advanced level);
- Native or fluent Ukrainian speaker;
- Previous experience in operations, project management, or office management is a plus;
- Strong organizational skills and attention to detail;
- Flexibility and a strong desire to learn and grow professionally;
- Knowledge and understanding of the Kyiv Independent’s values.

We offer:
- Market-level compensation;
- Working with a young and highly motivated team for an award-winning media startup;
- Busy but flexible work schedule;
- Medical insurance for team members based in Ukraine.

Note: It’s a full-time position in Kyiv, Ukraine. Hybrid format of work is possible upon agreement.
Thanks for taking the time to apply to work with the Kyiv Independent. If you are among the qualified candidates, you will receive an email from a member of our hiring team to schedule an interview.
Please note that while we would like to meet with all applicants, we may not have the opportunity to do so due to the volume of applications we receive.

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