Your expertise:
- 1+ years of experience as a systems administrator (support engineer)
- Hands-on technical experience with Windows 10/11 operation systems
- Good knowledge of Linux OS, and macOS
- Basic Windows OS administration skills
- Good Knowledge of PC`s internal components
- Familiar with Active Directory and user managing
- Understanding of the server and network infrastructure
- Excellent communication skills
- An ardent desire to learn continually and grow professionally

Will definitely be a plus:
- Basic Windows and Linux Servers administration skills
- English: Pre-Intermediate and higher
- 1st line on-shift Technical Support experience

What’s in it for you?
- Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
- Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
- Decent market rate compensation depending on experience and skills
- Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
- «You build it, you own it» mentality in most contexts

Support of personal and professional development
- coverage of costs of external trainings, conferences, professional literatu??re
- support of experienced colleagues
- in-house events and trainings
- regular knowledge sharing in teams
- English classes and speaking clubs

Life-balance support
- truly flexible schedule, no time-tracking at all
- 25 working days of vacation
- 5 days of paid sick leave per month (if necessary) without providing a medical certificate
- generous maternity / paternity leave program
- Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:
- The provision of technical support to internal users (operating system problems, software errors, user profile errors, diagnostics of equipment and network connections), including answering questions, and assistance in the installation and configuration of the workstations and services of the company
- Repair/replacement of components for workstations, laptops, etc
- New user`s workplaces commissioning
- Assistance in office and datacenter equipment connecting
- Creating simple user manuals

About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 16 million customers and 19 million domains under management — and we’re just getting started.
Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

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