Location: Remote
Type: Full-Time | Mon-Fri, 09:00—18:00 (with occasional availability outside standard hours)
Salary: Competitive, based on experience
? About Us:
BSI Lifestyle is a premier international travel and lifestyle concierge agency headquartered in London. As proud members of Virtuoso, we specialize in providing bespoke travel arrangements and luxury services for high-profile clients around the world. From booking exclusive trips to delivering seamless logistical support, we go beyond expectations — every time.
We are now looking for a highly skilled Amadeus Travel Consultant (Bilingual) to join our expert aviation team and ensure smooth, efficient, and client-focused ticketing operations.
? Key Responsibilities:
- Handle ticket issuance, reissues, refunds, and exchanges using the Amadeus GDS system
- Assist with complex itineraries and multi-stop bookings for business and leisure travelers
- Process fare calculations and apply published/unpublished fares in compliance with airline policies
- Manage special service requests (SSR), including extra baggage, seat selection, meal preferences, and more
- Monitor PNRs for schedule changes, accuracy, and payment deadlines
- Provide airfare options and travel solutions tailored to the client’s budget and needs
- Stay updated with airline policies, route changes, and industry regulations
- Collaborate with the back office and accounting teams to ensure accurate documentation and payment reconciliation

? Requirements:
- Advanced knowledge of Amadeus GDS (mandatory)
- Upper-Intermediate English + fluency in Ukrainian or Russian
- Minimum 1−2 years of experience in air ticketing within a travel agency or concierge environment
- Strong understanding of fare construction, IATA codes, and airline rules
- High attention to detail and ability to work with tight deadlines and multiple priorities
- Strong communication and problem-solving skills
- Proficiency in MS Office, especially Excel and Outlook
- Experience with high-end clientele or luxury travel is a plus

? What We Offer:
- Remote flexibility and international exposure
- Paid vacation and sick leave
- Dedicated onboarding mentor during the trial period
- Access to global luxury travel networks and supplier insights
- Opportunities for career growth, professional development, and FAM trips
- Performance-based incentives and a passionate, collaborative team culture
- A chance to create unforgettable moments for clients around the world

? Ready to Apply?
If you’re a ticketing professional with a passion for precision and premium service, we’d love to hear from you. Join BSI Lifestyle and help us deliver world-class travel experiences to our discerning clients.
? Apply now and let’s elevate travel together!

Контактна інформація →