We are seeking a Patient Coordinator to join our team. This role requires excellent spoken English, strong interpersonal skills, and the ability to create a welcoming and supportive environment for patients. The Patient Coordinator serves as the first point of contact for patients and plays a key role in ensuring smooth communication between patients and medical staff.
Key Responsibilities:
- Answer incoming calls and serve as the primary contact for patients
- Schedule and confirm patient appointments
- Redirect calls and inquiries to the appropriate staff or office
- Carefully listen to patient concerns, record details, and communicate them to the doctor
- Provide clear, empathetic, and professional communication at all times
- Maintain accurate records of patient interactions and appointments

Qualifications:
- Strong command of spoken English (fluent conversational level)
- Excellent listening and communication skills
- Friendly, patient-focused, and professional demeanor
- Organized, detail-oriented, and reliable

Previous experience in customer service, medical office support, or coordination is a plus (but not required)

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