Executive Operations Director // Chief of Staff to CEO (U.S. based logistics company)
Location: Remote (HQ in USA) Type: Full-time
We’re a fast-growing freight brokerage with a mission bigger than logistics. We’re building a business on excellence, integrity, and purpose — putting service first in all that we do. Our team is split between the US and Ukraine currently — with 4 customer-facing roles in the US and 6 back-office/customer support roles in Ukraine. As we scale, we’re looking for a dedicated Executive Operations Director/CoS to work directly with our CEO and leadership team, helping turn vision into execution.
This role goes beyond traditional support — it’s a key part of driving execution and impact. As the Executive Operations Director/CoS, you’ll act as the CEO’s operational counterpart, managing day-to-day priorities, streamlining processes, and ensuring follow-through on critical initiatives. Think of it as a blend of executive assistant, project manager, and operations coordinator — someone who keeps the company running smoothly behind the scenes.
Key Responsibilities
- Operational Support: Oversee and manage the CEO’s priorities, projects, and key initiatives to ensure nothing falls through the cracks.
- Project Management: Track company-wide initiatives, follow up with stakeholders, and maintain accountability across the team.
- Process Improvement: Spot inefficiencies and recommend better systems, tools, or workflows to drive operational excellence.
- Meeting Prep & Follow-Up: Prepare agendas, capture action items, and ensure next steps are completed.
- Internal Communication: Serve as an extension of the CEO to keep the team aligned, informed, and focused on the right things.
- Research & Analysis: Provide the CEO with background, data, and recommendations to support decision-making.
- Execution Partner: Step in wherever needed — from vendor coordination to special projects — to keep momentum strong.

What We’re Looking For
- Experience in executive operations, business management, or a related field (freight/logistics experience is a plus, but not required).
- Strong project management and organizational skills — you thrive on structure, clarity, and follow-through.
- Excellent written and verbal communication.
- Tech-savvy and comfortable learning new tools quickly.
- A balance of strategic thinking (anticipating needs, seeing the big picture) and tactical execution (rolling up your sleeves to get things done).
- Someone who is dependable, resourceful, and thrives in a fast-paced, growing startup environment.
- Someone who speaks both Ukrainian and English is a preference!

Why Join Us?
- Be part of a values-driven company that believes in service first.
- Work closely with the CEO and leadership team, gaining unique exposure to the inner workings of a scaling logistics company.
- Help shape systems, processes, and culture in the early stages of growth.
- Opportunity for career growth as the company expands.

Контактна інформація →