Looking for a Customer/Technical Support Representative to work on a Canadian healthcare project.
Full-time, remote, long-term
Working Schedule: Mon-Fr 15.30−00.00
Requirements:
- Proficiency in English (written and spoken, B2 level or higher).
- Proficiency in Ukrainian (written and spoken, B2 level or higher).
- Business communication and soft skills.
- Ability to work efficiently both independently and with a team.
- Ability to handle multiple tasks simultaneously and effectively manage priorities.
- Critical and consecutive thinking.
- Strong learning abilities.
- Corporate ethics.

Responsibilities:
- Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
- Create and process support tickets.

As part of the interview process, you will be asked to complete a test

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