About the Role We’re seeking a highly organized and proactive Junior HR Operations Specialist to support the full employee lifecycle — from onboarding to offboarding — while enhancing HR operations and driving engagement initiatives. In this role, you’ll work closely with local and global teams to deliver seamless HR processes, foster a positive employee experience, and contribute to global People Operations projects.
What You’ll Do
- Onboarding & Offboarding: Manage the end-to-end onboarding process for new hires (welcome packs, orientation, system access) and ensure smooth offboarding (exit surveys, system updates, coordination with Finance & IT).
- HR Data & Systems: Maintain accurate employee records in HRIS (HiBob, Lattice, ADP) and other platforms; generate and analyze reports using Excel; assist in data analysis for process improvements.
- Engagement & Events: Lead and coordinate engagement activities such as hackathons, wellness initiatives, charity events, and branded swag distribution — from budget planning to execution.
- Policy & Compliance: Support policy updates and administer compliance training (Ethena), ensuring alignment with applicable labor laws and regulations.
- Global Projects: Contribute to cross-functional projects in three areas — Culture & Communications, Tools & Process Improvement, and Performance & Development — with the potential to move from contributor to project owner.
- Local Office Support: Provide ongoing HR assistance to the Lviv office, arrange agendas for visitors, and support in-office initiatives.

What We’re Looking For
- Strong interpersonal and communication skills in English (upper-intermediate or higher).
- 1+ year of experience in HR operations or employee lifecycle management (tech/IT sector experience is a plus)
- Intermediate proficiency in MS Office (Excel, PowerPoint) and HRIS; growing familiarity with data analysis tools.
- Ability to independently manage HRIS updates, create Excel reports, and track tasks using project management tools.
- Experience in event planning and coordination.
- Knowledge of HR policies, procedures, and compliance requirements.
- Detail-oriented with a high sense of accountability and openness to change.
- Flexibility to occasionally travel for business trips to our Uzhhorod office.

Perks and Benefits
- Time off throughout the year (paid and unpaid)
- Professional development support and encouragement
- Resources to help improve your overall well-being
- Free membership to dive into the JA product

About Us
We are a San Francisco-based company founded in 2003. Our mission is simple: we help people.?We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

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