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Join a fast-growing U.S.-based medical office that values professionalism, empathy, and patient-centered care. We are looking for a reliable and compassionate Front Desk Coordinator who will serve as the first point of contact for our patients. This is a unique opportunity to contribute to healthcare operations remotely while gaining valuable experience in an international medical environment.
Position: Remote Front Desk Coordinator — U.S. Medical Office Schedule: Mon-Fri, 16:00—00:00 (Kyiv time) Format: Remote Clinic Location: United States
Responsibilities:

Answer incoming patient calls with professionalism, empathy, and clarity ?

Assist patients with inquiries, ensuring supportive and solution-oriented communication ?

Manage scheduling of patient appointments ?

Work with medical records, electronic databases, and scheduling systems

Guide patients through clinic processes, providing explanations and resolving minor issues

Requirements:

Experience or strong understanding of medical administration and/or customer service

Excellent communication skills, attention to detail, and a patient-friendly attitude

Confident computer user, quick to learn new software and systems

English level: B1-B2 ??

Spanish level: B2+
? Extra Advantage (Not Required):
If you have experience working with programs such as Microsoft Office, 3CX, eClinicalWorks, NexHealth, Zocdoc, CoverMyMeds, or similar platforms, it will be a huge plus.
? However, this is not mandatory — we provide free training for all new team members.
If you want to grow in the healthcare field, support patients in their medical journey, and build your professional skills in an international team, we’d love to hear from you! ??

? Please contact us if you would like to join a U.S. medical office, help patients, and develop yourself in a rewarding role.

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