ОПИС ВАКАНСІЇ
Position: Remote Front Desk / Patient Coordinator — U.S. Medical Office Schedule: Mon-Fri, 16:00—00:00 (Kyiv time) Format: Remote Clinic Location: United States
Introduction
We are seeking a motivated and empathetic Front Desk / Patient Coordinator to join our U.S.-based medical office. This is a remote role where you will be the first point of contact for patients, helping them feel supported and guided throughout their healthcare journey. If you’re detail-oriented, professional, and eager to grow in an international medical environment, this opportunity is for you.
Responsibilities
Answer incoming patient calls with professionalism, empathy, and clarity ?
Assist patients with inquiries, ensuring supportive and solution-oriented communication ?
Manage appointment scheduling ?
Work with medical records, electronic databases, and scheduling systems
Support patients in navigating clinic processes, resolving small issues when needed
Requirements
Experience or strong understanding of medical administration and/or customer service
Excellent communication skills, attention to detail, and a patient-friendly attitude
Confident computer user, quick to learn new software and systems
English level: B2/C1 ??
? Extra Advantage (Not Required): If you have experience working with programs such as Microsoft Office, 3CX, eClinicalWorks, NexHealth, Zocdoc, CoverMyMeds, or similar platforms, it will be a huge plus. ? However, this is not mandatory — we provide free training for all new team members.
Why Join Us?
By joining our team, you’ll play a vital role in supporting patients, gaining international healthcare experience, and building valuable skills in medical administration.
? Please contact us if you would like to work in a U.S. medical office, help patients, and grow professionally in a rewarding role.
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