ОПИС ВАКАНСІЇ
We’re looking for a reliable, detail-oriented Back Office E-Commerce Coordinator to own multi-channel operational tasks that keep our listings, pricing and inventory accurate and our marketplace campaigns running smoothly. This role manages product movement in Linnworks and the warehouse system, executes bulk listings and price updates, runs marketplace back-ends (Amazon Seller Central, Shopify and other retail marketplaces), and owns the operational side of campaigns, compliance and reconciliation. You’ll play a key part in keeping our online sales channels synchronized, efficient, and well-organized.
Requirements:
- Strong working knowledge and experience of Linnworks (mandatory).
- Strong working knowledge and experience with Amazon Seller Central (mandatory).
- Proven experience in e-commerce operations, inventory coordination, or marketplace management.
- Familiarity with Shopify backend operations.
- Excellent attention to detail and data accuracy.
- Proficiency in Excel / Google Sheets.
- Good English communication skills and the ability to work independently in a remote setup.
Preferred Skills
- Experience using Asana, Slack or other task/project management tools.
- Knowledge of Shopify SEO, product tagging, and marketplace optimisation.
- Analytical thinking and ability to troubleshoot operational issues.
- Understanding of Amazon and Google PPC.
Responsibilities:
- Maintain Linnworks as a central inventory base: keep accurate stock records in Linnworks (LW) and ensure real-time synchronization across Amazon, Shopify and other sales channels.
- Manage product movement in LW: process incoming stock (receipts), warehouse transfers, stock adjustments and outbound shipments; update statuses and investigate/resolve discrepancies.
- Execute bulk listing & price updates: run bulk flat-file imports/exports, maintain price action files and apply pricing rules (break-even, seasonal and targeted discounts).
- Product listings: list, update and optimise Amazon and other platforms' product listings (titles, descriptions, images and pricing). Monitor product performance, marketplace compliance and health KPIs.
- Back-office governance & continuous improvement: maintain transparent back-office processes and audit trails, document SOPs and SKU/action files, run regular operational audits and root-cause analysis, coach colleagues on procedures, and implement process improvements that reduce errors and improve efficiency. If you are serious about the job post please start your reply with the words process is the key for efficiency.
- Cross-functional coordination & task ownership: communicate with the team and marketplace support; maintain Asana/Slack updates and keep SKU/action files auditable.
- Reporting: produce operational reports and reconciliations (inventory reconciliation, refunds/returns, promo performance), surface exceptions and drive corrective actions.
Work conditions:
Fully remote
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