Engagement type: Independent contractor services agreement — this is not employment Location: Remote, outside the United States Coverage window: Monday-Friday, 7:30 AM — 5:00 PM EST (New York City Time) Compensation: Per driver covered, paid monthly + bonuses for load bookings
We are looking for track-and-trace support across its active freight. You will keep loads visible and on schedule — confirming driver status, monitoring ETAs, and keeping brokers and customers updated — working alongside the company’s dispatch function.
You will operate as an independent business under a written contractor agreement.
This is Dispatch Assistant/ Updater Position.
at least 1 year of prior experience in US Trucking Industry is required. Could be in one of the positions:
- Updater
- Dispatcher
- Support/ After Hours
📋 Scope of services
- Track active loads from pickup through delivery
- Confirm driver status, location, and estimated times of arrival
- Communicate with drivers on pickup and delivery information, appointment times, and load details
- Provide status updates and check calls to brokers, customers, and receivers
- Update the TMS and broker tracking portals with current load status
- Flag late loads, service failures, and delays early enough to be resolved
- Identify potential detention, TONU, layover, and other accessorial situations and escalate them
- Collect and file transportation documentation — BOLs, PODs, rate confirmations
- Search load boards (DAT, Truckstop, and broker portals) and present suitable load options to the dispatch function when requested
- Assist with booking loads the company has approved — completing carrier packets, confirming pickup and delivery details, and processing rate confirmations
- Escalate breakdowns, accidents, and cargo issues immediately
- Prepare end-of-coverage handoff notes for the dispatch function
🌐 Language
- Fluent English (required)
- Fluent Russian (required)
💻 Contractor requirements
- You provide your own laptop/PC, high-speed internet, headset, and quiet working environment
- Registered as self-employed, sole proprietor, or business entity in your country of residence
- Responsible for your own taxes, social contributions, and local registrations
- Able to complete and sign IRS Form W-8BEN or W-8BEN-E
- Services performed from outside the United States
📩 To apply: Send your CV with the word «Tracking» at the top of your message. Applications without the keyword won’t be reviewed.