Requirements:
- 1−3 years of experience in digital marketing, sales support, booking, customer service, administration, or a similar role.
- Excellent spoken and written English.
- Strong communication and organizational skills.
- Creative, proactive, reliable, and able to manage several tasks simultaneously.
- Confident using digital platforms, AI tools, CRM systems, booking systems, and online communication tools.
- Experience with Slack, Canva, social media, and digital advertising is an advantage.
- Basic website editing skills, including using AI-supported tools, are a strong advantage.
- Willingness and ability to learn new systems quickly.
Work Conditions:
- Full-time, remote position.
- Work across Northlight Real Estate and Tubielini Projects (Real Estate booking system and digital marketing& Sale of Tubielini)
- Daily communication and task coordination through Slack.
- Clear daily, weekly, and monthly work plans.
- Regular online meetings and progress updates.
- International and modern digital working environment.
- Training and support will be provided for company-specific platforms and processes.
Responsibilities:
- Support digital marketing and online sales activities for Northlight and Tubielini.
- Create, edit, and publish advertisements and social-media content.
- Manage customer enquiries across email, booking systems, social media, and other digital platforms.
- Assist with accommodation bookings, customer follow-ups, and booking administration.
- Provide professional customer service and respond to enquiries clearly and promptly.
- Update CRM systems, customer records, booking information, and task lists.
- Use AI tools to support content creation, research, communication, and daily operations.
- Assist with Canva designs and basic website content updates.
- Monitor ongoing tasks and provide regular progress reports.
- Support the team with general digital, sales, marketing, and administrative activities.