Dynamica Labs invites a Junior Customer Success Manager /Project Manager (CRM) for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role.
FUNCTIONAL RESPONSIBILITIES:
- Participation in projects for the implementation of Microsoft Dynamics 365 CRM system.
- Configuring the Microsoft Dynamics 365 CRM system to fit the client’s business processes.
- Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution.
- Building strong relationships with clients to ensure excellent service levels.
- Meeting deadlines and reporting on completed work.
WHAT WE EXPECT FROM YOU:
- 1+ year of experience in IT field
- Desire to continuously learn new things
- Technically savvy
- English language proficiency at the upper-intermediate level or higher
- Higher education
WOULD BE A PLUS:
- Higher education in technical fields
- Experience working in an IT company
- Experience working with CRM systems
- Experience as a PM or project management courses
BENEFITS:
- A London based company, Microsoft Solutions Partner for Business Applications
- UK and US based clients only
- Opportunities for self-realization, professional and career growth
- Skilled management and mature processes
- Interesting and diverse projects
- Friendly team
- Transparent payment system
- Remote work
- Paid public holidays, annual leave, sick days
- Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps