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2681. Maintaining the customer experience
: 4, 2009 The McKinsey Quarterly   : 270

2682. Upgrading talent
: 4, 2009 The McKinsey Quarterly   : 257

2683. Managing IT spending
: 4, 2009 The McKinsey Quarterly   : 253

2684. A fresh look at strategy under uncertainty: An interview
: 3, 2009 The McKinsey Quarterly   : 266

2685. The neglected investment: Social capital in the workplace
: 3, 2009 Rotman School of Management   : 261

2686. The innovator's survival guide
: 3, 2009 Strategy and Innovation   : 269

2687. The Informal Economy and Business Cycles
: 3, 2009 Journal of Applied Economics   : 447

2688. Customer Experience Management to Achieve High Performance in the Utilities industry
: 3, 2009 Accenture   : 265

2689. The year of the CFO
: 52, 2008 The Economist   : 319

2690. Compliance: From Must Do to Profit Opportunity
: 52, 2008 Accenture   : 297

2691. Banish the Pigs: Advice to B2B Marketers in Tough Times
: 52, 2008 Marketing NPV   : 309

2692. Strategy in a structural break
: 52, 2008 The McKinsey Quarterly   : 328

2693. The downturns new rules for marketers
: 52, 2008 The McKinsey Quarterly   : 315

2694. Why cross-listing shares doesnt create value
: 51, 2008 The McKinsey Quarterly   : 255

2695. Rethinking high-tech distribution
: 51, 2008 The McKinsey Quarterly   : 274

2696. Leading through uncertainty
: 51, 2008 The McKinsey Quarterly   : 248

2697. Its Never Too Late to Profit from Enterprise Systems
: 51, 2008 The Wall Street Journal   : 249

2698. The upside of a downturn
: 51, 2008 The Economist   : 260

2699. All you need is cash
: 50, 2008 The Economist   : 267

2700. Portals Must Evolve for Web 2.0 Consumers
: 50, 2008 Accenture   : 298




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